Here's something I want to share. I have been using OpenAI's chatgpt for some personal training, and I have also been sharing this with our Hopsworks team. One of the unbelievably cool things you can do with it, is that you can role play specific topics with it. For example: Objection Handling - ie. to get better at dealing with some of the objections that a prospect might throw at you. Let me give you an example - completely hypothetical. I am going to try to handle the objections that a salesperson for a solar panel company might get from one of his/her prospects.
Role-playing part 1: Setting the scene
In ChatGPT, what you can do is you can set the scene by explaining the type of situation that you are in: the product that you are selling, and the prospect that you are dealing with.
It will then revert with some very detailed guidance on the objections that you may find.
You can find the entire overview of all the objections in this chat transcript. The key is that at the end of the overview of all possible objections and counter-arguments, ChatGPT basically says "Would you like to role play this?"
Role-playing part 2: going back and forth
The coolest thing then, is that the role play is not WRITTEN - it's ORAL. You literally talk to ChatGPT, and it will act out the role of the prospect, and you can practice your handling of the prospect's objections as a tried and tested salesperson. Afterwards, you get a nice little transcript of the entire conversation, of course, for review.
Here's a little clip of the way I was addressing one particular concern:
I have found this method extremely useful and interesting. It's like having an endlessly patient, unemotional and always available teacher at your fingertips. I liked it a lot!
Hope you thought this was a useful article - looking forward to your feedback.
